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How are your cookies made?

Our cookies are homemade in small batches using only the best quality ingredients.  Including Callebaut Belgian chocolate and cocoa powder, locally produced free range eggs and fairtrade sugar.

Are your cookies suitable for special dietary needs?

We currently offer two vegan options which do not contain any dairy or eggs in the ingredients.  All our cookies are however made in an environment that handles all types of allergen including Wheat, Gluten, Eggs, Milk, Peanuts, Nuts, Soya and sesame.  Therefore we cannot guarantee that our cookies will be free from these allergens.  We do not currently produce any gluten free options.

How are your cookies packaged?

Our cookies are packaged in boxes of 6 or 12.  The boxes are lined with grease proof paper with an additional tissue paper wrapping to give extra protection whilst in transit.  Boxes of 6 will fit through a standard sized letterbox making it an ideal sized gift when you're not sure if the recipient will be at home to receive them.

How long will the cookies stay fresh for?

Cookies will stay fresh for up to seven days from the day they are baked.  They are best stored in an airtight container upon arrival.

How long will it take for my cookies to arrive?

Orders will be dispatched within 3 working days. The cookies will be baked fresh on the morning of dispatch and will be posted using a next day service with either Royal Mail or Evri.  Every effort will be made for the cookies to arrive the next day but on occasion there may be delays with the the delivery company that are out of our control.

Can I order cookies to be delivered for a certain date?

Yes, if you need cookies to arrive for a specific date please contact us before placing your order.  We will then make every effort to dispatch them to arrive for the required date.

 Do you offer free delivery for local orders?

Yes, if cookies are to be delivered within Maidenhead, Berkshire they can be delivered or collected with no delivery charge.

Can I order giant cookies for special occasions?

Yes, giant decorated cookies can be ordered for £30. However these are for local Maidenhead (and surrounding areas) delivery or collection only. Please contact me and we can discuss your requirements.

Can I order multiple boxes to be sent to multiple addresses?

Yes, you can either place multiple individual orders or contact me before you place your order and we can discuss.

Can I order cookies for events or parties?

Yes, please get in contact and we can discuss your requirements.

Still need answers? Drop us a line and we'll get back to you within 24 hours.

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